Privacy Policy

01. Introduction

This document sets out the everyday practices behind the website, the signup form, and the email and phone channels used to talk about a roof. It applies to every visitor who lands on weroofbest.com and to anyone who shares contact details through the forms here.

Using the site or sending a request indicates an understanding of how these details are treated. Skipping the forms and reaching out by phone is always an option as well.

02. Information Collected

2.1 Details Shared On Purpose

When a homeowner fills out a contact note or the signup form, the following may be shared:

• Name, phone number, and email address
• Property address and a few notes about the roof concern
• Preferred time slots for a ladder visit or a phone call
• Photos sent by email or text to show a visible roof issue

2.2 Details Captured Automatically

A small amount of technical context is also captured to keep the site working smoothly:

• Device type, browser version, and operating system
• Approximate region based on internet address
• Pages viewed and links clicked during a visit
• Date and time stamps for each visit

03. How Details Are Used

Details shared with WeRoofBest are used for purposes a homeowner would reasonably expect:

• Replying to inquiries and walking through a roof concern
• Preparing a written estimate based on a property address
• Scheduling ladder visits and arranging follow up calls
• Sending occasional service updates about scheduled work
• Keeping internal records of work requested, performed, or declined

Any text message communication is limited to the channels and topics each homeowner has agreed to during the signup process.

04. Cookies And Browser Signals

4.1 Cookies Used

The site uses a small set of cookies to remember preferences and gather light analytics about how pages perform. Each cookie has a clear job, and no cookie is used to track activity on unrelated websites.

4.2 Controlling Cookies

Browsers allow cookies to be cleared or blocked from settings. Doing so does not break the site, but some preference based niceties may need to be selected again on the next visit.

05. Sharing With Service Providers

Some everyday tools are needed to keep the operation running, such as email delivery, hosting, and text message routing. These providers see only the details required to complete their task and are bound by their own agreements to protect that data.

• Email delivery and inbox tools used for replies and reset links
• Web hosting platforms that serve the website pages
• Scheduling and reminder tools used for ladder visits
• Text messaging providers used for service notifications

No data is shared with marketing networks, ad platforms, or data resellers.

06. Data Retention

Inquiry records are kept long enough to honor warranty windows, answer follow up questions, and meet basic tax and regulatory needs. Old records are cleared on a steady cadence so the working filing stays tidy and useful.

07. Security Measures

Reasonable steps are taken to protect details in storage and during transmission. Encrypted connections handle every form submission, and access to records is limited to the people who actually need them to deliver roofing service. No system can claim to be perfect, but the goal is steady, careful handling at every step.

08. Homeowner Rights

A homeowner can ask for the following at any time:

• A copy of the details held by WeRoofBest
• An update or correction to anything that has changed
• Removal of records that are no longer needed
• An opt out of marketing texts or service reminders
• A pause on processing while a question is being sorted out

Requests are handled within a reasonable window and confirmed by email once the change has been made.

09. Children Privacy

The website and the roofing service are aimed at adult homeowners. Details about children are not knowingly collected. If a record involving a minor reaches the inbox in error, it is removed once spotted.

10. Policy Updates

This policy may change to reflect updates in the tools used, the way roof work is scheduled, or applicable regulations. Any meaningful change is reflected in the effective date at the top of the page. Reviewing the policy from time to time is a fair way to stay current.

11. Contact

Questions about this policy or about a specific record can be sent through the channels below.